Ford 2024 Edge | Vehicle built on 28-Aug-2023 and through 02-Apr-2024 Engine: 2.0L EcoBoost | Lincoln 2023 Nautilus | Vehicle built on 28-Aug-2023 and through 02-Apr-2024 Engine: 2.0L EcoBoost |
Markets:
North American markets only
Issue:
Some 2024 Edge and 2023 Nautilus vehicles built on 28-Aug-2023 and through 02-Apr-2024 equipped with a 2.0L EcoBoost engine may experience an illuminated MIL with DTC P0401 or P2457. Various engine cooling system symptoms which may include an internal/external leak, white smoke from the tailpipe, and/or over-temperature warnings may also be present. This may be due to a transmission fluid heater coolant control valve restricting flow and possibly causing the EGR cooler to crack. To correct the condition, follow the Service Procedure to replace the affected parts.
Action:
Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
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One of the following vehicles:
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2024 Edge
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2023 Nautilus
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Vehicle built on 28-Aug-2023 and through 02-Apr-2024
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2.0L EcoBoost engine
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Illuminated MIL with DTCs P0401 or P2457
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Various engine cooling system symptoms which may include an internal/external leak, white smoke from the tailpipe, and/or over-temperature warnings
| Service Part Number | Claim Quantity | Package Order Quantity | Number in Package | Description | | K2GZ-9F464-BK2GZ-9F464-B | 1 | 1 | 1 | EGR Cooler (Includes Gaskets) | | K2GZ-18495-BK2GZ-18495-B | 1 | 1 | 1 | Transmission Fluid Heater Coolant Control Valve |
| Service Part Number | Claim Quantity | Package Order Quantity | Number in Package | Description | | K2GZ-6758-HK2GZ-6758-H | Only If Necessary (1 Possible) | Only If Necessary (1 Possible) | 1 | Crankcase Ventilation Tube | | XL-2XL-2 | Only If Necessary | Only If Necessary | | Motorcraft® High Temperature Nickel Anti-Seize Lubricant | | ZC-37-AZC-37-A | Only If Necessary | Only If Necessary | | Motorcraft® Wheel and Tire Cleaner | | XG-3-AXG-3-A | Only If Necessary | Only If Necessary | | Motorcraft® Silicone Brake Caliper Grease and Dielectric Compound | | VC-13-GVC-13-G | Only If Necessary | Only If Necessary | | Motorcraft® Yellow Concentrated Antifreeze/Coolant (All Markets Except Canada) | | CVC-13-GCVC-13-G | Only If Necessary | Only If Necessary | | Motorcraft® Yellow Concentrated Antifreeze/Coolant (Canada Only) |
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. | Description | Operation No. | Time | | 2023 Nautilus, 2024 Edge 2.0L EcoBoost: Replace The Transmission Fluid Heater Coolant Control Valve And The EGR Cooler (Do Not Use With Any Other Labor Operations) | 242263A | 3.3 Hrs. |
| Causal Part: | 18495 | | Condition Code: | 55 |
1. Replace the transmission fluid heater coolant control valve. Refer to WSM, Section 303-03A. (Figure 1)
Figure 1

2. Replace the EGR cooler. Refer to WSM, Section 303-08A.
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