THIS TSB HAS BEEN SUPERSEDED OR DEACTIVATED

  
TECHNICAL SERVICE BULLETIN
2.0L EcoBoost - Illuminated MIL With DTCs P0401 Or P2457 And/Or Various Engine Cooling System Symptoms From Transmission Fluid Heater Coolant Control Valve Blockage - Built On 28-Aug-2023 And Through 02-Apr-2024
24-2263
26 August 2024

Model:

Ford
2024 Edge
Vehicle built on 28-Aug-2023 and through 02-Apr-2024
Engine: 2.0L EcoBoost
Lincoln
2023 Nautilus
Vehicle built on 28-Aug-2023 and through 02-Apr-2024
Engine: 2.0L EcoBoost

Markets: North American markets only

Issue: Some 2024 Edge and 2023 Nautilus vehicles built on 28-Aug-2023 and through 02-Apr-2024 equipped with a 2.0L EcoBoost engine may experience an illuminated MIL with DTC P0401 or P2457. Various engine cooling system symptoms which may include an internal/external leak, white smoke from the tailpipe, and/or over-temperature warnings may also be present. This may be due to a transmission fluid heater coolant control valve restricting flow and possibly causing the EGR cooler to crack. To correct the condition, follow the Service Procedure to replace the affected parts.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

• One of the following vehicles:

- 2024 Edge
- 2023 Nautilus

• Vehicle built on 28-Aug-2023 and through 02-Apr-2024

• 2.0L EcoBoost engine

• Illuminated MIL with DTCs P0401 or P2457

• Various engine cooling system symptoms which may include an internal/external leak, white smoke from the tailpipe, and/or over-temperature warnings

Parts

Service Part NumberClaim QuantityPackage Order QuantityNumber in PackageDescription
K2GZ-9F464-BK2GZ-9F464-B111EGR Cooler (Includes Gaskets)
K2GZ-18495-BK2GZ-18495-B111Transmission Fluid Heater Coolant Control Valve

Parts - Parts To Inspect And Replace Only If Necessary

Service Part NumberClaim QuantityPackage Order QuantityNumber in PackageDescription
K2GZ-6758-HK2GZ-6758-HOnly If Necessary (1 Possible)Only If Necessary (1 Possible)1Crankcase Ventilation Tube
XL-2XL-2Only If NecessaryOnly If NecessaryMotorcraft® High Temperature Nickel Anti-Seize Lubricant
ZC-37-AZC-37-AOnly If NecessaryOnly If NecessaryMotorcraft® Wheel and Tire Cleaner
XG-3-AXG-3-AOnly If NecessaryOnly If NecessaryMotorcraft® Silicone Brake Caliper Grease and Dielectric Compound
VC-13-GVC-13-GOnly If NecessaryOnly If NecessaryMotorcraft® Yellow Concentrated Antifreeze/Coolant (All Markets Except Canada)
CVC-13-GCVC-13-GOnly If NecessaryOnly If NecessaryMotorcraft® Yellow Concentrated Antifreeze/Coolant (Canada Only)

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

Labor Times

DescriptionOperation No.Time
2023 Nautilus, 2024 Edge 2.0L EcoBoost: Replace The Transmission Fluid Heater Coolant Control Valve And The EGR Cooler (Do Not Use With Any Other Labor Operations)242263A3.3 Hrs.

Repair/Claim Coding

Causal Part:18495
Condition Code:55


Service Procedure

1. Replace the transmission fluid heater coolant control valve. Refer to WSM, Section 303-03A. (Figure 1)

Figure 1

2. Replace the EGR cooler. Refer to WSM, Section 303-08A.